From the very beginning, Trevor at Graley very patiently helped me understand my options and how to prepare my basement in advance. He got back to me much more promptly than I would have expected whenever I had questions and adapted immediately when the project shifted somewhat in an unexpected direction a couple of times. When I had some very stressful issues with the inspection taking place in time, he dealt with it very professionally and helpfully. The only thing I wish I’d had were some concrete samples so that I could have made a more informed decision about color and texture. In any case, Graley’s bid was very competitive and the result looks great! There’s often a problem with grade inflation on these kinds of sites, but in this case the grades are absolutely deserved in all the categories; I’d enthusiastically recommend Graley.